Frequently Asked Questions


  • The first step is finding the right therapist for what you need. I offer a free, 15-minute consultation so we can connect and discuss what you’re looking for, how I might help, and whether I would be a good fit. It’s an opportunity for you to ask any questions you have about therapy. Contact me today!

  • I provide online therapy to individuals located throughout Virginia, Maryland, and Washington, DC.

  • Online therapy, also known as teletherapy or telehealth, is the practice of providing therapy via telephone or video. Online therapy is appropriate for addressing most issues and makes therapy more accessible to those who cannot meet in-person.

    Online therapy is not appropriate for everyone. Individuals in severe crisis or actively contemplating suicide would be best served working in-person with a therapist in their community. If these concerns arise during the course of our work, we will have an emergency plan in place to connect you with local resources.

  • Our sessions take place from the comfort, convenience, and privacy of your own space. For online therapy, I use a secure, HIPAA-compliant video platform. You need a strong internet signal and a private space where you feel comfortable talking freely. It’s helpful to use headphones so you aren’t distracted and can stay focused while we meet.

    When you schedule an appointment, you will receive a link that allows you to join the private, virtual meeting room at our scheduled time. You can access the session on your computer or download an app to access the session on your mobile device.

  • My telehealth/online practice is based in Leesburg, Virginia. I am licensed to work with anyone physically located in Virginia, Maryland, or Washington, DC at the time of their appointment.

  • The first meeting is an opportunity for us to get acquainted. We’ll talk about what brings you to therapy, what concerns you have, and what goals you hope to achieve. You’ll have the opportunity to ask any questions you have. We will review informed consent, confidentiality, and other policies. Before we end, we’ll find a designated day and time to meet each week.

  • There is no exact timeline. Therapy is based on your individual needs and goals. We begin with weekly, 45-minute sessions. Meeting consistently maximizes the impact of our work and allows you to make progress toward your goals. After two or three months, we’ll discuss frequency based on what supports your goals best. The total duration is up to you. Some come for a few sessions and feel ready to move on. Others have multiple goals for themselves and stay longer.

  • Not at this time. Due to client demand and preference for flexibility, I only offer online therapy, via a secure, HIPAA-compliant platform. I plan to offer in-person sessions in the near future; please email info@carminda.com if you’d like to be put on a notification list. You will be the first to know when I open that schedule.

  • For a 45-minute session, the fee is $175. For a 60-minute session, the fee is $200.

  • No, I am considered an out-of-network provider. At the end of the month, upon request, I can provide you with the necessary paperwork, (Superbill), which you can file with your insurance provider for possible partial reimbursement.

    Every insurance plan is different; not all offer reimbursement or some might have a deductible or an allowable amount. It’s best to call your insurance provider directly and speak with a representative who can explain what your benefits are.

  • All required paperwork will be sent electronically. New client forms must be filled out before your first appointment.

  • You may cancel or reschedule an appointment by text or email up to 24-hours prior to the appointment. If you cancel your appointment within/less than 24 hours or do not attend your appointment as scheduled, you will be charged the full session fee.

  • You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

    Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

    >You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

    >Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

    >If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

    >Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 800-985-3059.

Additional questions? Please feel free to contact me.

Let’s talk about what’s on your mind.